At IronCladWeb, we strive to provide our customers with top-quality services and products. However, we understand that there may be instances where a refund is necessary. Please review our refund policy below:
Refund Eligibility:
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- Refunds are available within 7 days of the purchase date.
- To be eligible for a refund, the request must be made within the specified refund period.
- Non-Refundable Items:
- Domain registration fees are non-refundable.
- Any additional services or products purchased through third-party providers are subject to their respective refund policies.
- Refund Process:
- To request a refund, please contact our customer support team at [email address or phone number] with your purchase details and reason for the refund.
- Once your refund request is received and approved, we will initiate the refund process.
- Refunds will be issued to the original payment method used for the purchase.
- Refund Exceptions:
- Refunds may be denied in cases where the customer has violated our terms of service or engaged in fraudulent activities.
- Refunds may not be granted for services that have already been rendered or used.
- Chargebacks:
- In the event of a chargeback initiated by the customer without contacting us first, we reserve the right to suspend or terminate services and pursue legal action to recover any outstanding fees.
- Policy Updates:
- IronCladWeb reserves the right to modify or update this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
By using our services, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please contact us for clarification.
Thank you for choosing IronCladWeb for your web hosting needs